Refund, Return & Exchange Policy

All products ordered from the website and successfully delivered to the user by Aliment India (www.alimentindia.com) may be returned to Aliment India in accordance with this policy, including our “Zero Adulteration Refund Policy”.

General Return Conditions

However, no products will be accepted by Aliment India if: (a) the products have been damaged by the user; (b) there is a change in the quality, quantity or other characteristics of the product; (c) as per us, the product returned is not the product that was delivered; or (d) in any other circumstances that the website may notify or deem appropriate from time to time.

Products should be received in original packaging and sealed condition. Opened or used jars/bottles will not be accepted as returns. For issues like flavor like/dislike, flavor difference from one brand to another, etc., products would normally not be applicable for return unless covered by the Zero Adulteration Refund Policy.

Return/Exchange Window

• Return/exchange should be initiated within 30 days of purchase.
• The tags/labels on the product should be intact.
• The product should be unused and in an undamaged condition.
• The item needs to be returned along with the original packaging.

Self‑Shipping and Courier Charge Reimbursement

If your area pin code is not serviceable for pickup, you will need to self‑ship the return item via any reliable courier partner. For all self‑shipped returns approved by us, you will be duly reimbursed the standard shipping costs against a valid courier bill/receipt.

Refunds

Once a valid return is received and approved, refund, if any, shall be made within a reasonable period (up to 30 working days) to the same issuing bank / payment method used to purchase the product. All refunds shall be made in Indian Rupees only.